Terms of service
These terms cover the TadaSnap Chrome extension, website, API and every share page. By installing the extension or creating an account you agree to them. We kept them short and readable on purpose.
Last updated
The short version
- Your captures are yours. We host them so you can share them, nothing more.
- Don't use TadaSnap to capture or share things you have no right to, or to harm people.
- Free is free. Pro renews until you cancel, which you can do anytime in one click.
- We do our best, but a small team can't promise perfection. Keep copies of anything critical.
1. The service
TadaSnap lets you capture screenshots and screen recordings in Chrome, polish them, and share them as links, feedback threads, step-by-step guides and interactive demos. Some features work entirely on your device without an account; sharing and cloud storage require signing in.
2. Accounts
- You must be at least 16 to create an account.
- Sign-in is through Google or an email link. Keep access to that email secure; anyone who can open it can sign in as you.
- You are responsible for what happens under your account. Tell us at once if you think it has been compromised.
- One person per account. Team workspaces will be a separate plan.
3. Your content
You own everything you capture, write and upload (“content”). You give us a limited licence to store, process, render and transmit your content only as needed to run the service: for example to create thumbnails, transcode video, generate exports and show it to the people you share it with. The licence ends when you delete the content, except for backup copies that are purged on schedule.
You are responsible for your content. You confirm that you have the right to capture and share it, including any people, text or third-party material it shows.
4. Acceptable use
Don't use TadaSnap to:
- capture, store or share content that is illegal, infringes someone's rights, or that you were told not to record;
- harass, threaten, defame or expose private information about people;
- distribute malware, phishing pages or deceptive content;
- spam comment threads or share pages, or evade rate limits and plan limits;
- probe, overload or reverse engineer the service beyond what the law allows.
We may remove content or suspend accounts that break these rules. Where possible we will tell you why and let you export your data first.
5. Share links and visibility
You decide who can open each link: public, anyone with the link (the default), your workspace, or password protected. “Anyone with the link” means exactly that: whoever receives the address can view it, so treat those links like you would a file attachment. Only items you mark public may be indexed by search engines. Viewers can comment without an account unless you turn comments off. Free-plan share pages show a small “Made with TadaSnap” footer.
6. Plans, trials and billing
- Free includes 25 active share links with videos up to 5 minutes each, recordings on your computer up to 2 hours, 3 guides or demos and 1 GB of storage. Limits may change; we will announce reductions in advance and never delete existing content because of a new limit.
- Pro costs $9.99 a month or $99 a year, plus applicable tax. It renews automatically at the end of each period until you cancel.
- Cancelling. Cancel anytime from Settings. Pro stays active until the end of the paid period, then you move to Free. Items above the Free limits remain viewable; you just can't create more until you are under the limit.
- Merchant of record. Purchases are processed by Paddle, which handles payment, tax and invoices under its own terms. Every Pro payment can be refunded in full within 14 days; see the refund policy.
7. Deleting things
Deleted items go to your trash for 30 days and can be restored during that time. After that they are permanently removed, and the share link stops working. Deleting your account removes all items, files and comments within 30 days. We may delete Free accounts that have been inactive for more than two years, after emailing you twice.
8. Our stuff
The TadaSnap software, brand, design and website are ours. You may use the extension and web app under these terms; you may not copy, resell or rebrand them. Feedback you send us may be used to improve the product without obligation.
9. Privacy
Our privacy policy explains exactly what we collect and why. It is part of these terms.
10. Availability and changes
We aim for the service to be available around the clock but do not guarantee it. We may change, pause or retire features; for anything that removes functionality you rely on we will give at least 30 days' notice where reasonably possible. Keep local copies of content that matters to you.
11. Disclaimers and liability
The service is provided “as is”. To the extent the law allows, we make no warranties, and our total liability to you for any claim related to the service is limited to the amount you paid us in the 12 months before the claim (or $50 if you paid nothing). We are not liable for indirect losses such as lost profits or data. Nothing here limits liability that cannot be limited by law, such as for fraud or gross negligence, and nothing removes rights you have as a consumer.
12. Ending the agreement
You can stop using TadaSnap and delete your account at any time. We can suspend or end your access if you break these terms or if we shut down the service, in which case we will give you time to export your content unless the law prevents it.
13. Governing law
These terms are governed by the laws of the country where the company operating TadaSnap is registered, without prejudice to mandatory consumer protections where you live. Before starting any formal proceeding, please email us; nearly everything can be sorted out with a conversation.
14. Changes to these terms
We may update these terms. The date at the top always shows the current version. For material changes we notify signed-in users by email or inside the app at least 14 days before they take effect. Continuing to use TadaSnap after that means you accept the new terms.